services

radio taxi

Our Cooperativa Artigiana Radiotaxi call centre is the main way for customers to request our services. In operation since the company was founded more than 35 years ago, over the years it has been the focus of regular investment programmes in innovative technologies, highlighting our attention to service. This has led us to the efficient, dynamic call centre we have today, capable of handling a large volume of calls and connecting 120 vehicles to the switchboard through several radio channels and GPRS technology, coordinated by an integrated GPS which lets us know the whereabouts of every car in the fleet at any moment.

Call us on +39 041.59.64 from a landline or mobile 24 hours a day, 365 days a year. Your transport needs will be met by either our operators or the night time automated service.

The night time taxi service is provided by an automated answering system, and is activated every night from 10pm to 7am enabling customers to call a taxi even when an operator is not available.

All our Taxi are equipedd with the POS (Checkout) system for rapid and secure electronic payment with all the majors credit cards.

INSTRUCTIONS:

  1. Call phone number +39 041.59.64
  2. An automated message will explain the procedure, after which you will hear a beep
  3. Simply say clearly and within 5 seconds the municipality if is not Venice, followed by the street and building number for the pickup
  4. Wait on the phone while the system assigns the request to the nearest taxi
  5. The system will ask you to confirm the request
  6. Wait for the taxi

For more information or to book a taxi call +39 041.59.64 or send an email to info@radiotaxivenezia.it

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appTaxi

APP TAXI appTaxi is a free mobile application for calling taxis with your smartphone. Cut waiting times and the cost of the call by using your smartphone's geolocation technology. Developed for Android [1] or Apple [2] platforms, appTaxi is active in several cities in Italy, with others joining soon.

You can download appTaxi from Google Play or App Store. For more detailed information visit the dedicated website.

[1] Android 2.2 or later versions [2] iOS 4.3 or later versions

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SMS Taxi

Developed by the consortium of taxis in Veneto, Consorzio Radiotaxi Veneto, under the aegis of Veneto Regional Authority, SMS Taxi is an innovative service available in the Veneto region for calling a taxi by sending a text message to +39 33 88 44 2000.

INSTRUCTIONS:

  1. write the pickup address in a text message, starting with the municipality, street then building number (e.g. “VE Mestre C.so del Popolo 50” or “VE Marcon Via S. Marco 29”)
  2. send the text to +39 33 88 44 2000
  3. you will receive a confirmation text

ADVANTAGES:

  • this is a fully automated service managed through a computer system, therefore the processing times are reduced to a minimum
  • the service can be used by people with hearing difficulties, without the need for assistance
  • reduced telephone costs [1]

For further information please visit website smstaxi.it

Radio Taxi Veneto - 199 48 49 50

with the support of

Regione Veneto

[1] Standard text messaging rates apply

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Disabled transport

Cooperativa Artigiana Radiotaxi has always given special focus to the issue of mobility for people with disabilities. We aim to provide all possible assistance to resolve any transport problems.

We work together to provide 22 vehicles specially equipped to transport disabled people. For further information or to book the service, please phone our switchboard.

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Lost property

We carry hundreds of passengers every day and occasionally find items left behind by our taxi customers.

If you realize you have forgotten something in one of our taxis, please phone our switchboard immediately. Give as much information as you can to the operator including the type of object lost, the unique licence number of the taxi, the pickup address, the make and model of the vehicle, and anything else that may help us find your property quickly.

Please be aware that the chance of recovering lost property is increased the sooner you contact us. We will make it our priority to arrange the most effective way to restore any property found in our taxis to you based on the information you give us or information provided by the driver.

Lost property will be held at our offices for one year.

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